Help Center

Online
Create your account to shop online here. Once you have been approved and receive your member ID and access code, visit wsib2b.com/ca/shop and select the brand you are looking to shop with up to 25% off. Login using your membership ID and access code (this is how your discount will be applied).
Once you have logged in on one of our brand sites, under the furniture menu, you will find a section called “Contract-Grade” select this to view a filtered selection of our commercially-graded products.
When you’re ready to check out, you can log in with an additional login (this is our consumer login), which allows you to utilize saved addresses and credit card information. Otherwise, select “Check Out As Guest.” Your discount will be visible on the last page of the check out process, “Order Summary.”

Email
Please email your dedicated Account Executive, which you can find here. Or email canadab2b@wsgc.com with your project details, important dates, shipping information, product selections, payment type – do NOT include credit card numbers.

We offer complimentary fabric swatches from our Pottery Barn, Pottery Barn Kids, west elm and Williams Sonoma brands. You can also request wood and rug swatches from Pottery Barn for a fee of $25; a refund will be issued if swatches are returned within 30 days.
west elm Fabric Swatches
Pottery Barn Fabric Swatches
Pottery Barn Custom Upholstery Swatches
Pottery Barn Rug Swatches
Williams Sonoma Home Wood Samples
Williams Sonoma Fabric Swatches
and Williams Sonoma Rug Swatches
If you have questions please call(888) 837 - 4888 or email canadab2b@wsgc.com. Processing and delivery may take up to 3 weeks. If you are looking for Contract-grade fabrics please contact your Account Executive.

To discuss an upcoming project or request a quote, please contact your Account Executive or e-mail canadab2b@wsgc.com.

There is no minimum quantity to shop our contract product assortment online. For custom products or COM, some minimums may apply. To discuss specific project needs or large bulk orders, please contact your Account Executive or email canadab2b@wsgc.com.

Lead time for an order can vary based on the brand, product type, and quantity. If you are working on a tight deadline we have many products suitable for Contract use in-stock and ready-to-ship.For made- to-order and custom developed product, our team can provide more information around expected lead time on a quote. Please contact your Account Executive or canadab2b@wsgc.com to discuss your specific order needs or to request a quote.

Shipping options for orders placed online follow the standards found on the brands website. For questions on a specific order placed, contact your Account Executive or email canadab2b@wsgc.com for assistance. Additional shipping considerations can be discussed for large-scale projects. For shipping internationally (including Canada and Mexico), please work directly with a freight forwarder.

Contract quality is the term generally used to describe the type of furniture and textiles needed for use in public spaces including hospitality venues and commercial spaces. Contract furniture and textiles are designed to withstand greater impacts and wear. Each of our products offered for Contract feature upgraded testing demands from our traditional residential standards.
Williams-Sonoma Inc. Contract testing standards include all of our regulatory residential standards with an increased level of use, abuse, and reliability testing pulled from select test from the ANSI/ BIFMA testing protocols.west elm WORKSPACE product is tested to and passes BIFMA standards, the highest level of contract testing

Williams-Sonoma, Inc. Contract testing standards include all of our regulatory residential standards with an increased level of use, abuse, and reliability testing pulled from select tests from the ANSI/ BIFMA testing protocols.
BIFMA testing (Business & Institutional Furniture Manufacturers Association) develops all industry and voluntary standards for the institutional furniture industry in conjunction with ANSI and is conducted in outside testing facilities.

We have a range of fabric options to support your projects, including COM. Contact your dedicated Account Executive for details.

Our upholstery items are rated TB117. If your project is in an area where other requirements need to be met (such as TB133 in Boston), please contact your Account Executive or canadab2b@wsgc.com to discuss your specific project needs.

Account Executives cover different regions of the United States and Canada, to find yours please contact us and select your state/province from the drop down.

TAX EXEMPT PURCHASING

In-Store Purchases

To receive tax exemption when shopping in our retail stores, please present a copy of your signed Resale Certificate or Permit to an associate.

Trade Representative and Website Purchases

Williams-Sonoma Canada requires completed Provincial Resale Certificate forms, on file with our tax department, to facilitate tax exempt purchases before placing an order through a dedicated Trade Representative or via website. A separate form is required for each province where tax-exempt status is maintained. Tax-exemptions are provided for PST (Provincial Sales Tax) only.

Download Resale Certificates for Canada Tax Exempt Purchases below:

British Columbia Manitoba Saskatchewan

Submit completed Resale Certificates and/or Permits to traderegistration@wsgc.com

Please include your name, company name, and membership ID within the email. Only one set of documents is required per firm.

Please contact us at (855) 867-6344 or email traderegistration@wsgc.com for any questions.

Online
Create your account to shop online here. Once you have been approved and receive your member ID and access code, visit wsib2b.com/ca/shop and select the brand you are looking to shop with up to 25% off. Login using your membership ID and access code (this is how your discount will be applied).
Once you have logged in on one of our brand sites, under the furniture menu, you will find a section called “Contract-Grade” select this to view a filtered selection of our commercially-graded products.
When you’re ready to check out, you can log in with an additional login (this is our consumer login), which allows you to utilize saved addresses and credit card information. Otherwise, select “Check Out As Guest.” Your discount will be visible on the last page of the check out process, “Order Summary.”

Email
Please email your dedicated Account Executive, which you can find here. Or email canadab2b@wsgc.com with your project details, important dates, shipping information, product selections, payment type – do NOT include credit card numbers.

We offer complimentary fabric swatches from our Pottery Barn, Pottery Barn Kids, west elm and Williams Sonoma brands. You can also request wood and rug swatches from Pottery Barn for a fee of $25; a refund will be issued if swatches are returned within 30 days.
west elm Fabric Swatches
Pottery Barn Fabric Swatches
Pottery Barn Custom Upholstery Swatches
Pottery Barn Rug Swatches
Williams Sonoma Home Wood Samples
Williams Sonoma Fabric Swatches
and Williams Sonoma Rug Swatches
If you have questions please call(888) 837 - 4888 or email canadab2b@wsgc.com. Processing and delivery may take up to 3 weeks. If you are looking for Contract-grade fabrics please contact your Account Executive.

To discuss an upcoming project or request a quote, please contact your Account Executive or e-mail canadab2b@wsgc.com.

There is no minimum quantity to shop our contract product assortment online. For custom products or COM, some minimums may apply. To discuss specific project needs or large bulk orders, please contact your Account Executive or email canadab2b@wsgc.com.

Lead time for an order can vary based on the brand, product type, and quantity. If you are working on a tight deadline we have many products suitable for Contract use in-stock and ready-to-ship.For made- to-order and custom developed product, our team can provide more information around expected lead time on a quote. Please contact your Account Executive or canadab2b@wsgc.com to discuss your specific order needs or to request a quote.

Shipping options for orders placed online follow the standards found on the brands website. For questions on a specific order placed, contact your Account Executive or email canadab2b@wsgc.com for assistance. Additional shipping considerations can be discussed for large-scale projects. For shipping internationally (including Canada and Mexico), please work directly with a freight forwarder.

Contract quality is the term generally used to describe the type of furniture and textiles needed for use in public spaces including hospitality venues and commercial spaces. Contract furniture and textiles are designed to withstand greater impacts and wear. Each of our products offered for Contract feature upgraded testing demands from our traditional residential standards.
Williams-Sonoma Inc. Contract testing standards include all of our regulatory residential standards with an increased level of use, abuse, and reliability testing pulled from select test from the ANSI/ BIFMA testing protocols.west elm WORKSPACE product is tested to and passes BIFMA standards, the highest level of contract testing

Williams-Sonoma, Inc. Contract testing standards include all of our regulatory residential standards with an increased level of use, abuse, and reliability testing pulled from select tests from the ANSI/ BIFMA testing protocols.
BIFMA testing (Business & Institutional Furniture Manufacturers Association) develops all industry and voluntary standards for the institutional furniture industry in conjunction with ANSI and is conducted in outside testing facilities.

We have a range of fabric options to support your projects, including COM. Contact your dedicated Account Executive for details.

Our upholstery items are rated TB117. If your project is in an area where other requirements need to be met (such as TB133 in Boston), please contact your Account Executive or canadab2b@wsgc.com to discuss your specific project needs.

Account Executives cover different regions of the United States and Canada, to find yours please contact us and select your state/province from the drop down.

TAX EXEMPT PURCHASING

In-Store Purchases

To receive tax exemption when shopping in our retail stores, please present a copy of your signed Resale Certificate or Permit to an associate.

Trade Representative and Website Purchases

Williams-Sonoma Canada requires completed Provincial Resale Certificate forms, on file with our tax department, to facilitate tax exempt purchases before placing an order through a dedicated Trade Representative or via website. A separate form is required for each province where tax-exempt status is maintained. Tax-exemptions are provided for PST (Provincial Sales Tax) only.

Download Resale Certificates for Canada Tax Exempt Purchases below:

British Columbia Manitoba Saskatchewan

Submit completed Resale Certificates and/or Permits to traderegistration@wsgc.com

Please include your name, company name, and membership ID within the email. Only one set of documents is required per firm.

Please contact us at (855) 867-6344 or email traderegistration@wsgc.com for any questions.

Online
Create your account to shop online here. Once you have been approved and receive your member ID and access code, visit wsib2b.com/ca/shop and select the brand you are looking to shop with up to 25% off. Login using your membership ID and access code (this is how your discount will be applied).
Once you have logged in on one of our brand sites, under the furniture menu, you will find a section called “Contract-Grade” select this to view a filtered selection of our commercially-graded products.
When you’re ready to check out, you can log in with an additional login (this is our consumer login), which allows you to utilize saved addresses and credit card information. Otherwise, select “Check Out As Guest.” Your discount will be visible on the last page of the check out process, “Order Summary.”

Email
Please email your dedicated Account Executive, which you can find here. Or email canadab2b@wsgc.com with your project details, important dates, shipping information, product selections, payment type – do NOT include credit card numbers.

We offer complimentary fabric swatches from our Pottery Barn, Pottery Barn Kids, west elm and Williams Sonoma brands. You can also request wood and rug swatches from Pottery Barn for a fee of $25; a refund will be issued if swatches are returned within 30 days.
west elm Fabric Swatches
Pottery Barn Fabric Swatches
Pottery Barn Custom Upholstery Swatches
Pottery Barn Rug Swatches
Williams Sonoma Home Wood Samples
Williams Sonoma Fabric Swatches
and Williams Sonoma Rug Swatches
If you have questions please call(888) 837 - 4888 or email canadab2b@wsgc.com. Processing and delivery may take up to 3 weeks. If you are looking for Contract-grade fabrics please contact your Account Executive.

To discuss an upcoming project or request a quote, please contact your Account Executive or e-mail canadab2b@wsgc.com.

There is no minimum quantity to shop our contract product assortment online. For custom products or COM, some minimums may apply. To discuss specific project needs or large bulk orders, please contact your Account Executive or email canadab2b@wsgc.com.

Lead time for an order can vary based on the brand, product type, and quantity. If you are working on a tight deadline we have many products suitable for Contract use in-stock and ready-to-ship.For made- to-order and custom developed product, our team can provide more information around expected lead time on a quote. Please contact your Account Executive or canadab2b@wsgc.com to discuss your specific order needs or to request a quote.

Shipping options for orders placed online follow the standards found on the brands website. For questions on a specific order placed, contact your Account Executive or email canadab2b@wsgc.com for assistance. Additional shipping considerations can be discussed for large-scale projects. For shipping internationally (including Canada and Mexico), please work directly with a freight forwarder.

Contract quality is the term generally used to describe the type of furniture and textiles needed for use in public spaces including hospitality venues and commercial spaces. Contract furniture and textiles are designed to withstand greater impacts and wear. Each of our products offered for Contract feature upgraded testing demands from our traditional residential standards.
Williams-Sonoma Inc. Contract testing standards include all of our regulatory residential standards with an increased level of use, abuse, and reliability testing pulled from select test from the ANSI/ BIFMA testing protocols.west elm WORKSPACE product is tested to and passes BIFMA standards, the highest level of contract testing

Williams-Sonoma, Inc. Contract testing standards include all of our regulatory residential standards with an increased level of use, abuse, and reliability testing pulled from select tests from the ANSI/ BIFMA testing protocols.
BIFMA testing (Business & Institutional Furniture Manufacturers Association) develops all industry and voluntary standards for the institutional furniture industry in conjunction with ANSI and is conducted in outside testing facilities.

We have a range of fabric options to support your projects, including COM. Contact your dedicated Account Executive for details.

Our upholstery items are rated TB117. If your project is in an area where other requirements need to be met (such as TB133 in Boston), please contact your Account Executive or canadab2b@wsgc.com to discuss your specific project needs.

Account Executives cover different regions of the United States and Canada, to find yours please contact us and select your state/province from the drop down.

TAX EXEMPT PURCHASING

In-Store Purchases

To receive tax exemption when shopping in our retail stores, please present a copy of your signed Resale Certificate or Permit to an associate.

Trade Representative and Website Purchases

Williams-Sonoma Canada requires completed Provincial Resale Certificate forms, on file with our tax department, to facilitate tax exempt purchases before placing an order through a dedicated Trade Representative or via website. A separate form is required for each province where tax-exempt status is maintained. Tax-exemptions are provided for PST (Provincial Sales Tax) only.

Download Resale Certificates for Canada Tax Exempt Purchases below:

British Columbia Manitoba Saskatchewan

Submit completed Resale Certificates and/or Permits to traderegistration@wsgc.com

Please include your name, company name, and membership ID within the email. Only one set of documents is required per firm.

Please contact us at (855) 867-6344 or email traderegistration@wsgc.com for any questions.