Learn more about terms and conditions, privacy, usage rights and more. Select the tabs below.
Terms and Conditions
Williams-Sonoma, Inc. Business To Business (Formerly To The Trade) membership (“Membership”) is granted to interior designers & design firms, architects & architecture firms, owners & developers, brands, purchasing agents, set designers & stagers, independent/small businesses, chefs, and other qualified applicants in the commercial, hospitality and food & beverage industries. Membership is subject to these terms and conditions which are subject to change from time to time at the discretion of Williams-Sonoma, Inc.
To qualify for WSI B2B Membership, you must provide the following materials applicable to your profession, along with your completed application:
Note: Resale Certificate is not mandatory but can be applied on the account level.
We reserve the right to make all membership determinations at our sole discretion. Each professional must individually apply for membership by submitting their individual qualifications. Incomplete applications will not be accepted.
Membership is not transferable. A Membership card can only be used by the named card holder. The named card holder must present his/her valid Membership card and valid photo identification in person to receive the trade discount at time of purchase.
Misuse of Membership may result in Membership termination. Misuse includes, without limitation: use of the trade discount for personal purchases, any resale of merchandise purchased using the trade discount through any retail outlet (e.g., resale on or through any retail or auction website or store), reimbursement of trade discount upon merchandise return, transfer of Membership, allowing others to use the Membership card (e.g., sharing the card with a client), and submitting false, expired or misleading information in connection with a Membership application.
This program was formerly known as Williams-Sonoma Inc. Designer Marketplace and To The Trade. Membership cards issued as “Designer Marketplace” or “To The Trade” that have not expired are still valid for use until they expire. Upon renewal, member will be issued a “Williams-Sonoma, Inc. Business To Business” membership card.
Members receive a discount of 20% off merchandise at Pottery Barn, Pottery Barn Kids, PBteen, west elm, Williams Sonoma (kitchen), Mark and Graham and Rejuvenation. Plus, all members receive a 25% discount off all Williams Sonoma Home products. All with no minimum purchase. Online and in-stores. Product exclusions apply.
As a WSI B2B Member, we want you to enjoy the best offer price, anytime, anywhere. If the Williams-Sonoma, Inc. brand you’re shopping is currently running a promotion online or in stores that is equivalent to or exceeds your Membership discount, you’ll receive an additional 5% off that will be combined with the promotional price of the item(s). Launching early November 2019.
The WSI B2B Membership discount is not valid on: Outlet purchases, floor samples, purchases of gift cards and eGift Cards, promotional items, gift wrap, shipping and processing fees or taxes. Certain product exclusions apply including, third-party products. The Membership discount is not redeemable for cash. Williams-Sonoma, Inc. reserves the right to change the list of items not eligible for the Membership discount at its discretion. Williams-Sonoma, Inc. Business To Business Membership is neither valid nor recognized at Outlet locations. Members may cancel their Membership at any time and for any reason by calling our Dedicated Trade Line at (888) 837-4888 or +1 (702) 360-7147 outside the US.
Always use your Williams-Sonoma, Inc. Business To Business Membership card for making trade purchases. Online shopping and shipping to Canada for trade member orders is currently unavailable. Please contact a Trade Representative if you have any questions.
To check your membership status please contact a dedicated Trade Representative at firstname.lastname@example.org, or call (888) 837-4888; or (702) 360-7147 if outside the US. As a WSI B2B Member, it’s your responsibility to notify Williams-Sonoma, Inc. of any changes in your contact or Membership information.
Resale Certificates For Tax Exempt Purchases (within the United States)
To make a tax-exempt purchase in a state(s) in which you maintain tax-exempt status, please complete the following steps:
1. Download all applicable Resale Certificates for each state in which you are a reseller by clicking on the state name below. State authorities require us to keep a completed copy of the Resale Certificate in addition to your (re)seller’s license or permit. These forms have been pre-populated with Williams-Sonoma, Inc.’s company information as the seller; you just need to fill in your company’s information in the required fields.
NOTE: Sales tax is collected based on the ship-to address, so the state Resale Certificate needed is based on the shipping destination for each order.
2. Open the downloadable file from your computer (not within the web browser). Fill in all required information, and sign each Resale Certificate and/or Permit you require.
3. Email completed Resale Certificates and/or Permits to email@example.com. Please include your name, company name and B2B membership ID within the email. (Only one set of documents is required per company.) Once we have your documents on file, you will not need to provide a copy for each future purchase.
If you have further questions, please call (888) 837-4888 or email firstname.lastname@example.org.
Hi — you’re probably here because we requested additional rights in sharing your photo across our channels. We love to see how you use Williams-Sonoma, Inc.’s family of brands furniture and accessories in your projects — whether you have a single statement piece or you like to layer it on for a unique look — we want to see how you use our products!
We regularly reach out to customers to request additional rights to reproduce our favorite images in our catalog, email, website + more. Whenever possible, we also include your handle or byline.
Thank you for considering this request! By responding to our request with the hashtag #ShareMyWSI you are agreeing to the following:
As between you and us, you own all content and information you post or share using wsib2b.com (the “Site”) or tagging WSI B2B (@WSIB2B), Williams-Sonoma, Inc. or any of its affiliates, such as posting or sharing comments, photos, and videos (referred to as “User Content”).
You give Williams-Sonoma, Inc. permission to use your User Content as follows: you grant to Williams-Sonoma, Inc. and its affiliates a license to reproduce, display, perform, distribute, create derivative works from and otherwise use your User Content in connection with the Site and for other west elm marketing purposes, including without limitation in west elm catalogs, email and other customer communications, store materials and other marketing. We may display advertisements in connection with your User Content or on pages where your User Content may be viewed by you or others, and we may use your User Content to advertise and promote Williams-Sonoma, Inc., west elm or the Site. Our license to your User Content is non-exclusive, meaning you may use the User Content for your own purposes or let others use your User Content for their purposes. Our license to your User Content is fully-paid and royalty free, meaning we do not owe you anything else in connection with our use of your User Content. We may exercise our rights anywhere in the world. Finally, our license is perpetual, meaning that our license lasts for an indefinite period of time.
You promise that:
We may refuse to accept or transmit User Content for any reason. We may remove User Content from the Site for any reason.
If you believe that a user of the Site has infringed on your intellectual property rights, or if we have taken down your materials due to suspicion of copyright infringement, and you would like to dispute the alleged infringement, please click here for information on how to notify us.
We respect the intellectual property rights of others. Please notify us in writing, by email or mail to our designated agent listed below, if you believe that a user of the Site has infringed your intellectual property rights.
To be effective, the notification should include:
You acknowledge and agree that upon receipt and notice of a claim of infringement, we may immediately remove the identified materials from the Site without liability.
If we have taken down your materials due to suspicion of copyright infringement, you may dispute the alleged infringement by sending a written communication by email or mail to our designated agent below. That written communication should include the following:
Please send all notices under the above copyright infringement policies by email or mail to the following individual, designated as Williams-Sonoma’s agent for receipt of notifications of claimed infringement:
3250 Van Ness Avenue
San Francisco CA 94109
Please do not send notices or inquiries about anything other than alleged copyright infringement to our Agent for Notice.