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Terms and Conditions

  • Terms and Conditions
  • Privacy Policy
  • Rights Management
  • Cookie Policy
  • Copyright Policy

QUALIFYING

Williams-Sonoma, Inc. Business To Business (Formerly To The Trade) membership (“Membership”) is granted to interior designers & design firms, architects & architecture firms, owners & developers, brands, purchasing agents, set designers & stagers, independent/small businesses, chefs, and other qualified applicants in the commercial, hospitality and food & beverage industries. Membership is subject to these terms and conditions which are subject to change from time to time at the discretion of Williams-Sonoma, Inc.

To qualify for WSI B2B Membership, you must provide the following materials applicable to your profession, along with your completed application:

  • Designer/Design Firm, Architect/Architecture Firm, Owner/Developer: (Any 2)
    • Trade Organization Membership
    • Business License
    • Website
    • State Issued Tax Permit/Reseller's License
    • Business/Contractors/Professional License
    • Articles of Organization (LLC)
    • Valid membership or Industry Certificate (e.g. ASID, IIDA, AIA, NKBA, IDC, NCIDQ, ASP, NCARB, NEHW, ETC)
    • Design profession degree/diploma/certificate of completion
    • EIN
  • Purchasing Agent, Independent/Small Business (Any 2):
    • Business License
    • State Issued Tax Permit/Reseller's License
    • Business/Contractors/Professional License
    • Valid membership or Industry Certificate (e.g. ASID, IIDA, AIA, NKBA, IDC, NCIDQ, ASP, NCARB, NEHW, ETC)
    • Design profession degree/diploma/certificate of completion
    • EIN
  • Brand (Any 2):
    • Website
    • Number of Locations
    • State Issued Tax Permit/Reseller's License
    • Business/Contractors/Professional License
    • Articles of Organization (LLC)
  • Chef (Any 2):
    • Completion Certificate of an Accredited Program (or proof of enrollment in the school or program)
    • Business License
    • Culinary Certificate of Completion
    • Letter Granted on Restaurant Letter Head
    • Current Pay Stub from Restaurant of Employment

Note: Resale Certificate is not mandatory but can be applied on the account level.

We reserve the right to make all membership determinations at our sole discretion. Each professional must individually apply for membership by submitting their individual qualifications. Incomplete applications will not be accepted.

MEMBERSHIP

Membership is not transferable. A Membership card can only be used by the named card holder. The named card holder must present his/her valid Membership card and valid photo identification in person to receive the trade discount at time of purchase.

Misuse of Membership may result in Membership termination. Misuse includes, without limitation: use of the trade discount for personal purchases, any resale of merchandise purchased using the trade discount through any retail outlet (e.g., resale on or through any retail or auction website or store), reimbursement of trade discount upon merchandise return, transfer of Membership, allowing others to use the Membership card (e.g., sharing the card with a client), and submitting false, expired or misleading information in connection with a Membership application.

This program was formerly known as Williams-Sonoma Inc. Designer Marketplace and To The Trade. Membership cards issued as “Designer Marketplace” or “To The Trade” that have not expired are still valid for use until they expire. Upon renewal, member will be issued a “Williams-Sonoma, Inc. Business To Business” membership card.

MEMBERSHIP DISCOUNT

Members receive a discount of 20% off merchandise at Pottery Barn, Pottery Barn Kids, PBteen, west elm, Williams Sonoma (kitchen), Mark and Graham and Rejuvenation. Plus, all members receive a 25% discount off all Williams Sonoma Home products. All with no minimum purchase. Online and in-stores. Product exclusions apply.

As a WSI B2B Member, we want you to enjoy the best offer price, anytime, anywhere. If the Williams-Sonoma, Inc. brand you’re shopping is currently running a promotion online or in stores that is equivalent to or exceeds your Membership discount, you’ll receive an additional 5% off that will be combined with the promotional price of the item(s). Launching early November 2019.

The WSI B2B Membership discount is not valid on: Outlet purchases, floor samples, purchases of gift cards and eGift Cards, promotional items, gift wrap, shipping and processing fees or taxes. Certain product exclusions apply including, third-party products. The Membership discount is not redeemable for cash. Williams-Sonoma, Inc. reserves the right to change the list of items not eligible for the Membership discount at its discretion. Williams-Sonoma, Inc. Business To Business Membership is neither valid nor recognized at Outlet locations. Members may cancel their Membership at any time and for any reason by calling our Dedicated Trade Line at (888) 837-4888 or +1 (702) 360-7147 outside the US.

Always use your Williams-Sonoma, Inc. Business To Business Membership card for making trade purchases. Online shopping and shipping to Canada for trade member orders is currently unavailable. Please contact a Trade Representative if you have any questions.

YOUR MEMBERSHIP STATUS

To check your membership status please contact a dedicated Trade Representative at traderegistration@wsgc.com, or call (888) 837-4888; or (702) 360-7147 if outside the US. As a WSI B2B Member, it’s your responsibility to notify Williams-Sonoma, Inc. of any changes in your contact or Membership information.

TAX EXEMPT PURCHASING

Resale Certificates For Tax Exempt Purchases (within the United States)

To make a tax-exempt purchase in a state(s) in which you maintain tax-exempt status, please complete the following steps:

1. Download all applicable Resale Certificates for each state in which you are a reseller by clicking on the state name below. State authorities require us to keep a completed copy of the Resale Certificate in addition to your (re)seller’s license or permit. These forms have been pre-populated with Williams-Sonoma, Inc.’s company information as the seller; you just need to fill in your company’s information in the required fields.

NOTE: Sales tax is collected based on the ship-to address, so the state Resale Certificate needed is based on the shipping destination for each order.

  • For resellers in Florida, please provide a copy of your signed Annual Resale Certificate.
  • For resellers in Oklahoma, please provide a copy of your Sales Tax/Exemption Permit.
  • For resellers in Mississippi, please provide a copy of your Sales Tax Permit.
  • For resellers in Washington, please provide a copy of your reseller permit.
Multi-State Form Alabama Arizona Arkansas California Colorado Connecticut District of Columbia Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Missouri Nebraska Nevada New Jersey New Mexico New York North Carolina North Dakota Ohio Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia West Virginia Wisconsin Wyoming

2. Open the downloadable file from your computer (not within the web browser). Fill in all required information, and sign each Resale Certificate and/or Permit you require.

3. Email completed Resale Certificates and/or Permits to traderegistration@wsgc.com. Please include your name, company name and B2B membership ID within the email. (Only one set of documents is required per company.) Once we have your documents on file, you will not need to provide a copy for each future purchase.

If you have further questions, please call (888) 837-4888 or email traderegistration@wsgc.com.

PRIVACY POLICY

Williams-Sonoma, Inc. respects your privacy. Please read the Privacy Policy here.

RIGHTS MANAGEMENT TERMS OF USE

Hi — you’re probably here because we requested additional rights in sharing your photo across our channels. We love to see how you use Williams-Sonoma, Inc.’s family of brands furniture and accessories in your projects — whether you have a single statement piece or you like to layer it on for a unique look — we want to see how you use our products!

We regularly reach out to customers to request additional rights to reproduce our favorite images in our catalog, email, website + more. Whenever possible, we also include your handle or byline.

Thank you for considering this request! By responding to our request with the hashtag #ShareMyWSI you are agreeing to the following:

USER CONTENT

As between you and us, you own all content and information you post or share using wsib2b.com (the “Site”) or tagging WSI B2B (@WSIB2B), Williams-Sonoma, Inc. or any of its affiliates, such as posting or sharing comments, photos, and videos (referred to as “User Content”).

You give Williams-Sonoma, Inc. permission to use your User Content as follows: you grant to Williams-Sonoma, Inc. and its affiliates a license to reproduce, display, perform, distribute, create derivative works from and otherwise use your User Content in connection with the Site and for other west elm marketing purposes, including without limitation in west elm catalogs, email and other customer communications, store materials and other marketing. We may display advertisements in connection with your User Content or on pages where your User Content may be viewed by you or others, and we may use your User Content to advertise and promote Williams-Sonoma, Inc., west elm or the Site. Our license to your User Content is non-exclusive, meaning you may use the User Content for your own purposes or let others use your User Content for their purposes. Our license to your User Content is fully-paid and royalty free, meaning we do not owe you anything else in connection with our use of your User Content. We may exercise our rights anywhere in the world. Finally, our license is perpetual, meaning that our license lasts for an indefinite period of time.

You promise that:

  • You own all rights to your User Content or, alternatively, that you have the right to give Williams-Sonoma, Inc. the rights described above;
  • you have paid and will pay in full any fees or other payments that may be related to the use of your User Content;
  • and your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.

We may refuse to accept or transmit User Content for any reason. We may remove User Content from the Site for any reason.

COPYRIGHT AND INTELLECTUAL PROPERTY POLICY

If you believe that a user of the Site has infringed on your intellectual property rights, or if we have taken down your materials due to suspicion of copyright infringement, and you would like to dispute the alleged infringement, please click here for information on how to notify us.

INFORMATION ABOUT THIS SITE’S USE OF COOKIES

This website uses cookies (”Cookies”) to distinguish you from other users of our website. A Cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

These Cookies help us to provide you with a good experience when you browse our websites and also allow us to improve our sites. By continuing to browse the sites, or by submitting any forms on our sites, you are agreeing to our use of Cookies.

We use the following types of cookies:

  • Strictly necessary Cookies. These are Cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website and to customize your account and news profile.
  • Analytical/performance Cookies.These allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality Cookies.These Cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting Cookies.These Cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

NOTICE OF COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT

We respect the intellectual property rights of others. Please notify us in writing, by email or mail to our designated agent listed below, if you believe that a user of the Site has infringed your intellectual property rights.

To be effective, the notification should include:

  • identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
  • identification of the claimed infringing material and information reasonably sufficient to permit Williams-Sonoma to locate the material on the Site;
  • information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are
    the copyright owner or authorized to act on the copyright owner’s behalf; and
    your physical or electronic signature.

You acknowledge and agree that upon receipt and notice of a claim of infringement, we may immediately remove the identified materials from the Site without liability.

COUNTER-NOTICE BY ACCUSED USER

If we have taken down your materials due to suspicion of copyright infringement, you may dispute the alleged infringement by sending a written communication by email or mail to our designated agent below. That written communication should include the following:

  • your physical or electronic signature;
  • identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  • a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
  • your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which such address is located, or if your address is outside of the United States, the Federal District Court for the Northern District of California, and that you will accept service of process from the person who provided notification of copyright infringement or an agent of such person.

Please send all notices under the above copyright infringement policies by email or mail to the following individual, designated as Williams-Sonoma’s agent for receipt of notifications of claimed infringement:

DMCA Agent–Legal
3250 Van Ness Avenue
San Francisco CA 94109
legal@wsgc.com

Please do not send notices or inquiries about anything other than alleged copyright infringement to our Agent for Notice.

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