Help Center

Online
Create your account to shop online here wsib2b.com/uk/join. Once you have been approved and receive your member ID and access code, visit wsib2b.com/uk/shop and select the brand you are looking to shop. Login using your membership email and passcode (this is how your discount will be applied). 20% on all full-priced items.
Once you have logged in on one of our brand sites, you will find all commercially graded products flagged.
When you're ready to check out, you can log in with the email address and password you created when registering. Your discount will be visible on the last page of the check out process, "Order Summary."

Email
Email tradeuk@wsgc.com with your project details, important dates, shipping information, product selections, payment type — do NOT include credit card numbers.

We offer complimentary fabric swatches from our Pottery Barn, Pottery Barn Kids, and west elm.
If you have questions, please email tradeuk@wsgc.com.

To discuss an upcoming project or request a quote, please email us at tradeuk@wsgc.com.

There is no minimum quantity to shop our contract product assortment online. To discuss specific project needs or large bulk orders, please email tradeuk@wsgc.com.

Lead time for an order can vary based on the brand, product type, and quantity. If you are working on a tight deadline we have many products suitable for Contract use in-stock and ready-to-ship. For made- to-order our team can provide more information around expected lead time on a quote. Please contact tradeuk@wsgc.com to discuss your specific order needs or to request a quote.

Shipping options for orders placed online follow the standards found on the brands website. For questions on a specific order placed, tradeuk@wsgc.com for assistance. Additional shipping considerations can be discussed for large-scale projects. For shipping internationally, please work directly with a freight forwarder.

Commercial Grade or Contract is the term generally used to describe the type of furniture and textiles needed for use in public spaces including hospitality venues and commercial spaces. Contract furniture and textiles are designed to withstand greater impacts and wear. Each of our products offered for Contract feature upgraded testing demands from our traditional residential standards.
Williams-Sonoma Inc. Contract testing standards include all of our regulatory residential standards with an increased level of use, abuse, and reliability testing pulled from select test from the ANSI/ BIFMA testing protocols.

Williams-Sonoma, Inc. Contract testing standards include all of our regulatory residential standards with an increased level of use, abuse, and reliability testing pulled from select tests from the ANSI/ BIFMA testing protocols.
BIFMA testing (Business & Institutional Furniture Manufacturers Association) develops all industry and voluntary standards for the institutional furniture industry in conjunction with ANSI and is conducted in outside testing facilities.

We have a range of fabric options to support your projects. Contact tradeuk@wsgc.com for details.

All our tests are in line with the UK SI 1988 no.1234 furniture and furnishings (fire) (safety) regulations 1988 schedule 1. All our items are tested for residential use. Not commercial use.

If your project is in an area where other requirements need to be met, please contact tradeuk@wsgc.com to discuss your specific project needs.